Learning from errors
Through high-quality patient safety monitoring, organisations can use their own patient safety data to drive improvement. Incident reports can be obtained from local incident reporting systems. These can then be used to compare with similar trusts using the NRLS or NHS Improvement data on patient safety alert compliance and never events.
For more information on how to use data to improve services please see the section on quality improvement and accessing data.
Organisations can also sign up to NHS England’s Sign up to Safety Campaign. This campaign aims to help member organisations listen, learn and take action to ensure patients receive harm-free care. It provides Safety Improvement Plan guidance (opens PDF) webinars on improving organisational safety, as well as sign-posts to a variety of online resources on patient safety.